Frequently Asked Questions
What is the shelf life of your products?
All Martinelli’s products have a “Best By” date printed on the label or on the bottle itself. Martinelli’s products that are unopened and stored in a cool, dry place should retain their quality for 3 years (in glass) and 2 years (in plastic) from the date of production except for our 10-ounce PET plastic bottles that have a 16-month shelf life. Any products that are opened must be refrigerated and are good for 5–10 days.
What is the difference between Apple Juice and Cider?
Martinelli’s apple juice and cider are the same; the only difference is the label. Both are 100% juice from U.S. grown fresh apples. We continue to offer the cider label since some consumers simply prefer the traditional name for apple juice.
How do I get my favorite store to stock my favorite Martinelli’s juice?
Please make your request through the store manager.
Are Martinelli’s products gluten-free?
Yes, all Martinelli’s products are gluten-free.
Does Martinelli’s personalize labels for bottles or sell bottles without labels?
No, all Martinelli’s products are manufactured with labels pre-attached, and therefore cannot be personalized.
Does Martinelli’s offer plant tours?
Due to safety reasons, we do not offer plant tours.
Are Martinelli’s bottles recyclable?
Our glass, 10 oz plastic bottles (code 1 PETE) and half-gallon and gallon bottles (code 7 Other) are recyclable. You can visit www.plasticsinfo.org for information from the American Plastics Council on the types of materials that can be recycled.
Recycle Codes
Do Martinelli's 25.4 oz glass bottles have plastic reseal caps?
Our 25.4 oz size Sparkling items in glass bottles no longer have plastic reseal caps. This change was made to reduce our carbon footprint and to help us operate as sustainably as possible.
Do Martinelli's bottles contain BPA?
None of our plastic bottles or caps contain bisphenol-A (BPA). All Martinelli’s packaging is in compliance with US Food Packaging Regulations and California Proposition 65.
Do Martinelli's bottles contain phthalates?
Martinelli’s has converted to phthalates free seals on all of its bottle closures. All Martinelli’s packaging is in compliance with US Food Packaging Regulations.
Do you recommend chewing on your plastic bottles?
Martinelli’s does NOT recommend that people chew on our plastic bottles. Nothing is more important to us than the health and safety of consumers. Our focus is on producing premium quality 100% apple juice made from fresh U.S. grown apples that are picked, pressed and pasteurized.
We have seen the many social media posts and articles regarding the crunching sound our 10 oz. plastic bottles of apple juice can make when crushed. Various TikTok videos show people biting into our plastic bottles and saying that it sounds like they are biting into an apple.
Does Martinelli's have a company store? I'd like to visit!
Yes! The Martinelli’s Company Store is located at 345 Harvest Dr. Watsonville, CA 95076. The store offers complimentary tastings of your favorite Martinelli’s products and opportunities to discover and purchase your new favorites! At the store, find Martinelli’s merchandise, apparel, souvenirs, and Martinelli’s products, including limited releases, by the case. Visitors are welcome to view the collection of archival machinery and photographs from Martinelli’s history. Store hours: Please call for current hours. Phone: 831.768.3938. Connect with the store’s official Facebook page to keep up-to-date on the latest events and tastings!
What is your store refund policy?
S. Martinelli & Company is committed to providing our consumer with quality products to ensure they are 100% satisfied with their purchase. We are sorry if you have purchased a product at a retail location that does not meet your complete satisfaction. Please contact us at 1-800-662-1868 or email us at customer_service@martinellis.com
For any purchase over $25.00, please follow the steps below:
- Submit an itemized receipt with the store name, address, total quantity purchased and price per unit.
- Submit to the S. Martinelli & Company the manufacturer code and best by date from the bottle in question.
- A coupon for a free replacement bottle will be mailed to the customer.